Terms of Service
Agreement to Terms
By accessing downdetectordowndetectordowndetector.com ("the site"), you agree to be bound by these Terms of Service. If you disagree with any part of these terms, you may not access the site.
downdetectordowndetectordowndetector.com is owned and operated by Hasher Technologies LLC. These terms apply to the service provided through this monitoring project.
Description of Service
This site provides an independent status-monitoring service that checks whether downdetector.com is accessible.
The service includes:
- A web interface displaying the current status of downdetector.com along with recent history and incident timelines
- A public API (including the documented /api/v1/* endpoints) for programmatic access
- Account signup for optional incident email alerts, API keys, authenticated settings access, and optional multi-factor authentication (MFA) for sign-in
- A contact form for inquiries
Access
The public monitor and documented API access are provided free of charge. Hasher Technologies LLC does not operate checkout, subscriptions, or payment processing on this site.
Accuracy of Information
The status information provided is based on automated HTTP checks and may not accurately reflect the true availability of downdetector.com. Factors that can affect accuracy include:
- Bot detection and Cloudflare protection on downdetector.com
- Network conditions between our server and the target
- Partial outages that affect some users but not others
- The inherent limitations of monitoring from a single location
Do not rely on this service for critical decision-making.
Acceptable Use
You agree not to:
- Attempt to disrupt or overload the service
- Use automated tools to excessively query the API
- Attempt to gain unauthorized access to the service
- Share, sell, or publish API keys issued to your account
- Use the contact form for spam or harassment
- Misrepresent this site as being affiliated with DownDetector or Ookla
API keys are for your own account use. You are responsible for keeping them private and revoking keys you no longer need.
Suspension or Termination
We may suspend or terminate access to accounts, API usage, or contact-form access if you violate these Terms, abuse the service, create security or legal risk, or interfere with the site or other users.
You may stop using the site at any time. For account or support questions, use the contact options described on the site.
Intellectual Property
"DownDetector" is a trademark of Ookla, LLC. This site is not affiliated with, endorsed by, or connected to DownDetector or Ookla in any way. Use of the name is for identification purposes only.
The design, copy, and monitor implementation for this site are the property of Hasher Technologies LLC. The Rules page is a public explainer, not a public source-code repository.
Disclaimer of Warranties
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
We do not warrant that the service will be uninterrupted, secure, or error-free.
Limitation of Liability
IN NO EVENT SHALL HASHER TECHNOLOGIES LLC OR ITS OFFICERS, DIRECTORS, EMPLOYEES, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE.
Changes to Terms
We reserve the right to modify these terms at any time. Changes will be posted on this page with an updated "Last updated" date. Continued use of the site after changes constitutes acceptance of the new terms.
Contact
Hasher Technologies LLC handles support, privacy, and legal requests for this site.
Use the contact form or email contact@downdetectordowndetectordowndetector.com.
Hasher Technologies LLC155 Cherokee Place #1109, Cartersville, GA 30121
Automated account emails may come from noreply@downdetectordowndetectordowndetector.com, but replies to that address are not monitored.